Refund policy

Shop Policies

• No Returns: All sales are final and cannot be returned.

• No Cancellations: Once an order has been placed, it cannot be canceled.

• Lost or Stolen Packages: We are not responsible for packages that are lost or stolen after delivery.

• Tracking Information: Tracking information will be provided once your order has shipped so you can monitor your package’s progress.

• Package Opening: Please record a continuous video while opening your package. A video may be required for us to process any claim regarding missing or damaged items.

• Damaged Items: All sales are final unless the item you receive arrives damaged. Please contact us promptly with your order information and unboxing video if you receive a damaged item.

• Questions: If you have any questions or concerns, please contact us at aritzboutique@gmail.com.

Thank you for shopping with us!